It’s time to Level Up!
Rising to the next level is a choice. You decide.
Leaders pursue excellence. It takes strategic planning, leadership development, and a people-culture to rise above and advance to the next level. Give yourself a new perspective to see more than ever before.
Lead your team. Grow your business. Create a world-class culture.
At Bahama Buck’s, we’re passionate about reaching new levels and mastering the Greatest Sno on Earth®!
Ready for the next level?
Level Up!
WHAT IS SNO SUMMIT?
Sno Summit is a powerful, exclusive, two-day live event focused on a single mission—to equip, empower, and encourage leaders at Bahama Buck's to THRIVE.
Sno Summit serves as a base camp for leaders looking to improve and embrace Bahama Buck's grander vision—"Bless Our Guest." For us, there is no off-season.
This year, we're Leveling Up by taking Bahama Buck’s to new heights, through uncharted territories, and into deeper waters. Prepare yourself and your team for the adventure to come. Expect engaging sessions, creative innovations, and fresh leadership strategies to help you unlock new ideas and inspire your teams. Together, we can become #1 in guest service and support.
Fully immerse your teams into a stimulating People Business. Sharpen your skills, learn new things, and boost your leadership growth potential.
Together, as one Bahama Buck's family, we can share the experience of our most monumental event of the year.
Sno Summit. Where Champions Gather.
WHY ATTEND?
Go big or go home.
Our 2024 speakers will share the latest industry trends and equip you with practical resources. We listened to last year's surveys and accomplished what you asked for by adding even more shop knowledge to empower you and your crews to achieve positive results.
Doing what you do, but better.
This year, we will focus on the foundation tier of the Refresh Strategy: Leadership. To create a movement, you must have a strong culture of leaders who consistently strive to develop their skills and serve others. We’ll explore how strong leadership affects everything you do and makes it better.
Where Champions Gather.
Over the past year, the dessert and QSR industries have worked hard to adapt and find good leadership in a broken workforce. We must challenge the current workforce climate, change the future, and create a world-class culture. It’s our time to gather in one room as champions. Sno Summit is your chance to gain a valuable head start in 2024.
Our speakers and peer-to-peer workshops will share what it takes to be the industry leader in guest service and support. Sno Summit will give you the clarity and inspiration you need to encourage your teams to face challenges and obstacles head-on. We want you to be able to Bless Our Guests by delivering a flavorful experience for guests and by cultivating strong leaders on your teams. It’s more than an idea; it’s a movement.
Now is the time to Level Up.
Jessica Cervantes and her husband, Michael, are the blessed owners of the Waxahachie location. Prior to Bahama Bucks, Jessica was in education, serving in various roles such as teacher, coach, and administrator. Although she thought education was going to be a lifelong career, plans changed after the birth of their son when she decided to stay at home. During this time, Michael asked, “What is your dream job?” She replied, “When I was a kid, I wanted to race cars. In college, I wanted to open a snow cone stand.” After a quick chuckle, he realized she was serious, and they began looking into Bahama Buck’s. With four children, Isabelle (21), Alizabeth (19), Emma (15), and Josiah (4), the couple thought this would be a good opportunity for their family. If you stop by the shop, you will probably find Michael with a Berry Crush and Jessica sampling a new flavor combo.
Paul Teraberry is the proud owner of the Bahama Buck’s in Lake Charles, Louisiana. (Fun fact: Bahama Buck’s was Paul’s very first job!) He started his Bahama Buck’s career at the location in Tempe, AZ when he was 16 and served flavor fans all the way until his college graduation. Paul earned degrees in Finance and Economics at Arizona State University and began working as a Financial Analyst at an electric power utility company. In May of 2022, Paul jumped at the opportunity to purchase the Lake Charles location. Paul enjoys anything sports or outdoors-related, hanging out with his wonderful girlfriend, BreeAnna, and his cat, Beemo. His favorite item on the menu just so happens to be Louisiana’s most popular item: the Strawberry Cheesecake Delight!
SPEAKERS
Blake Buchanan
Eric Lee
Kayla Richardson
Matthew Buchanan
Laura Ewing
Kippi Buchanan
Zac Buchanan
Zyler Buchanan
Rudy Rodriguez
Andrew Packer
Matt Ewing
Kolten Knox
Mara Terry
Holly Smith
AGENDA
VENUE
TURNING POINT COMMUNITY CHURCH
11202 Quaker Ave | Lubbock, TX 79424
Bahama Buck’s in-person 2024 Sno Summit will return at Turning Point Community Church!
You’ll enjoy the convenient and comfortable location nestled in south Lubbock. The structural layout and architectural design of the facility make it an impressive and welcoming environment where Champions Gather.
HOTEL ACCOMMODATIONS
Cotton Court Hotel
Cotton Court Hotel is a charming boutique hotel in downtown Lubbock. Enjoy a unique and local feel while relaxing by one of the many fire pits, or challenge your friends to lawn games! Cotton Court Hotel also features The Midnight Shift, a hip restaurant with a wide variety of dishes.
*After Monday, January 15, 2024, Holiday Inn South will release the group block to general sale but will continue to accept reservations at their current market rate.
20 minutes to Preston Smith International Airport
10 minutes to Turning Point Community Church
Courtyard by Marriott
Courtyard by Marriott is conveniently located off of South Loop 289 within walking distance to Cheddars, Outback Steakhouse, Jason’s Deli, and more delicious dining options. You’ll also be able to start or end your day with their fitness center!
*After Monday, January 15, 2024, Courtyard will release the group block to general sale but will continue to accept reservations at their current market rate.
17 minutes from Preston Smith International Airport
8 minutes to Turning Point Community Church
Hilton Garden Inn
A block of rooms has been reserved from February 14-16. Located within minutes of multiple dining options such as Qdoba, Rosa’s, Crumbl, Starbucks, and even Target! They also provide on-site dining options, a business center, pool, and fitness center to enjoy throughout your stay!
To secure our corporate rate discount, choose your dates, and click ‘Choose your Rooms & Rates,’ click on ‘Special Rates,’ and enter the promo code 90M
*After Monday, January 15, 2024, Hilton Garden Inn will release the group block to general sale but will continue to accept reservations at their current market rate.
18 minutes to Preston Smith International Airport
13 minutes to Turning Point Community Church
Holiday Inn Lubbock South
A block of rooms has been reserved from February 14-16. “Burger Theory” is a great dining option located inside the lobby of the Holiday Inn! Feel free to utilize their business services and fitness center as well!
*After Monday, January 15, 2024, Holiday Inn South will release the group block to general sale but will continue to accept reservations at their current market rate.
20 minutes to Preston Smith International Airport
10 minutes to Turning Point Community Church
IN-PERSON REGISTRATION
INCLUDES:
- Full Access to Main Stage Speakers and Guest Speakers
- Full Access to Breakout Sessions
- Full Access to Preferred Vendors and Suppliers
- Full Access to Sno Summit Team Challenges
- Full Breakfast and Lunch Provided Day 1
- Full Breakfast and Lunch Provided Day 2
- Exclusive Access to 2024 Product Sample Releases (including take-home sample flavors)
- Exclusive In-Person Training and First Look at New Technology
- Exclusive Voting Access to elect new Regional SAC Members
- Gifts and Swag Packs
- Free Digital Access to mainstage speakers
- Time and space for in-person regional meetings
- Full Participation in giveaways and grand prizes
FEBRUARY 15-16, 2024 | LUBBOCK, TX | PRICE |
---|---|
Sno Summit 2024 - Early Bird Registration (through December 31, 2023) | FREE |
Sno Summit 2024 Registration (Register January 1, 2024 - January 17, 2024) - Non-Refundable | $699 |
DIGITAL-ONLY REGISTRATION
INCLUDES:
- Mainstage Speaker Sessions Only
- Host Guide
- Digital Meeting Books
- Swag Pack with Group Giveaways
- Sno Summit Retail Catalog
- 2024 Playbook
- 2024 Sample Flavors
- 2024 Standards Manual
DIGITAL HOST PACKAGE - MARCH 5-18, 2024 | PRICE |
---|---|
Sno Summit 2024 - DIGITAL HOST Registration (through February, 17 2024) | $199.99 |
INCLUDES:
- Mainstage Speaker Sessions Only
- Digital Meeting Book
- Digital Sno Summit Retail Catalog
DIGITAL VIRTUAL ONLY PACKAGE - MARCH 5-18, 2024 | PRICE |
---|---|
Sno Summit 2024 - Registration | $149.99 |
CREDIT CARD INFORMATION:
IN-PERSON REGISTRATION CANCELLATION POLICY
TRANSFER IN-PERSON REGISTRATION TO ANOTHER BAHAMA BUCK’S FRANCHISE FAMILY MEMBER
TRANSFER IN-PERSON REGISTRATION TO A DIGITAL PACKAGE
IN-PERSON REGISTRATION NO-SHOW POLICY
IN-PERSON REGISTRATION LATE REGISTRATION POLICY
FAQs
While all owners are expected to attend the virtual event, we also encourage you to host a watch party for your business partners, GMs, and managers. (If you attend the In-Person event, you will receive a free virtual pass.) Level 3s who qualify for management are welcome. Due to the discussion of trade secrets and confidential information, guests unaffiliated with Bahama Buck's may not attend. All attendees are required to sign a Non-Disclosure Agreement.
Sno Summit is free to attend if registration is complete prior to December 31, 2023.
Yes, each attendee is required to sign a Non-Disclosure Agreement prior to Sno Summit In-Person or Digital, so names and contact information for each attendee are required during registration. If you select the Digital Host package and view as a group, please provide contact information for each person who will be viewing the event as all viewers will still need to sign a Non-Disclosure Agreement.
Cancellations should be submitted to the Bahama Buck’s Hospitality Team at 888-382-8257 or by email at snosummit@bahamabucks.com. Please make sure to include the registrant's name and shop number.
TRANSFER IN-PERSON REGISTRATION TO ANOTHER BAHAMA BUCK'S FRANCHISE FAMILY MEMBER
Registration completed before December 31, 2023, can be transferred to another attendee associated with the Bahama Buck’s franchise family. If that guest is unable to attend, the registration can be transferred again no later than January 17, 2024. If the guest doesn’t show up, the no-show rate of $699 will be charged to the registered attendee’s credit card.
Registration purchased after December 31, 2023, is non-refundable but may be transferred to another attendee that is associated with the Bahama Buck’s franchise family. To transfer your event registration, please contact the Hospitality Team at 888-382-8257 or by email at snosummit@bahamabucks.com. All event registration changes must be made by January 17, 2024. An additional charge of $199 will be charged to the credit card placed on file at registration if a transfer occurs after January 17, 2024. February 2, 2024, is the last day you are able to transfer a registration.
TRANSFER IN-PERSON REGISTRATION TO A DIGITAL PACKAGE
Registration purchased after December 31, 2023, is non-refundable but may be transferred by January 17, 2024, to a digital all-access or virtual-only package at the advertised rate, and the remaining balance will be transferred to a Trade Winds credit. To transfer your event registration to the Digital option, please contact the Hospitality Team at 888-382-8257 or by email at snosummit@bahamabucks.com. If you do not transfer your registration by January 17, 2024, you will be charged the no-show rate of $699 to your credit card on file.
If you will be hosting the watch party at your home, shop, or a meeting space, you can either set up your TV to stream the virtual event or you can connect your laptop to your TV via HDMI cable. The event will be accessed through SnoSummit.com so make sure that you can access an internet browser via your TV or computer connection. Please make sure your viewing location has adequate hardwired internet or WiFi, as the digital event will not be able to be viewed without internet. You will use your personal login information provided by the Bahama Buck’s Support Center to join the event.
Other options are Google Chromecast, Roku, or Apple TV.
If you are watching the event individually, you can also view the live stream via your smartphone or computer.
No, tickets will not be available for purchase at the door. Registration includes all conference materials as well as meals and snacks, so we ask that all registration occur prior to the event.
The Sno Summit live event will begin at 8:15am on Thursday, February 15, 2024. Plan on arriving by 7:30am to check-in, eat breakfast, and visit with other owners from the Bahama Buck's family prior to the event.
The Sno Summit Virtual event will begin on Tuesday, March 5, 2024, and be available through Monday, March 18, 2024.
You don’t have to wear your Bahama Buck's apparel, but comfortable clothing is the norm. Comfortable clothing should fit properly and not be overly tight or revealing. Please avoid wearing clothing that shows chest or cleavage, back, stomach, or underwear. Please do not wear short shorts or short skirts.
February is typically cold in Lubbock, so plan accordingly. The meeting room is kept fairly cool since Eric tends to sweat more than most! If you're cold-natured, bring a light jacket, scarf, or sweater for the event.
While families are very important to us, Sno Summit is designed to be distraction-free; therefore, we do not allow children to attend. While we think our event is compelling, it is not designed for children, and they may create their own entertainment, which could distract other guests.
In consideration of everyone present and to lessen your own distractions, we request you make childcare arrangements prior to attending the meeting.
If you placed an order early for pickup, your order will be ready for pickup on Friday after the meeting at Turning Point Community Church. The warehouse team will be available to help you load. For more information, contact Ingram Rich at irich@bahamabucks.com.
Pack light. Leave full. We provide meeting books and pens. Make sure to bring your business cards; you never know who will turn out to be a valuable resource, treasured colleague, or lasting friend whom you’ll want to contact after the event.
If you will be hosting a group, we highly recommend providing printed meeting books and pens. The Virtual Host package will have a host swag box available with tips, tricks, and giveaways for your watch party. If you are watching on your own, we recommend downloading or printing the meeting book prior to the event.
In the case that you are taking notes on a laptop computer or iPad, you will have access to free WiFi while in the meeting rooms. Outlets and charging ports will be limited, so make sure you arrive charged and ready to go.
Please turn off your cell phone prior to the start of the event. If you are expecting an important call, please set your phone to silent and excuse yourself from the meeting room prior to beginning your conversation. Proper cell phone etiquette is expected, and texting during any meeting is bad form.
We fully expect everyone to be a good team player. We ask that everyone be respectful to all speakers and fellow attendees and that you remain engaged during all sessions and events.
As a Bahama Buck’s family, we operate with a high degree of professionalism and respect for one another. While many teams may be celebrating a record year, we recognize other shops could be struggling. The meeting will be balanced to provide tailored solutions for new growth, operational excellence, and fresh visions for all. Please be sensitive to everyone’s situation. We also request that attendees refrain from using foul language or making unkind remarks during the event.
We all have nervous habits, especially around large groups of people. Please avoid nervous habits such as tapping a pen on the table, making audible noises with your mouth, rustling papers, or tapping your feet on the floor.
Attendees assume all risks and accept sole responsibility for any injury (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind that attendees may experience or incur in connection with attending the event. Attendees hereby release covenants not to sue, discharges and holds harmless Bahama Buck’s Franchise Corporation, its team members, sponsors, and representatives, of and from any such claims, including all liabilities, claims, actions, damages, costs, or expenses of any kind arising out of or relating thereto.
Specifically relating to COVID-19 and other viruses, attendees acknowledge the contagious nature of these illnesses and voluntarily assume the risk of exposure or infection by attending the event and that such exposure or infection may result in personal injury, illness, permanent disability, and death. Attendees understand that the risk of becoming exposed to or infected by a virus at the event may result from the actions, omissions, or negligence of others who may attend the event or their families, crew members/partners, or others with whom they may have contact. Accordingly, the attendee understands and agrees that this release includes any claims based on the actions, omissions, or negligence of Bahama Buck’s Franchise Corporation, its team members, sponsors, and representatives, whether a COVID-19 or other infection occurs before, during, or after participation in the event.
You will leave with a strategy for Being the Blessing in 2024. Set aside some time the following days to review your notes, make adjustments, and set goals for the best year ever. Maximize the impact this meeting can have on your shop.
Plan on viewing the digital Sno Summit with your team to share the experience. It's February, and they could use a boost of courage with a heaping spoonful of new direction. Take time to discuss the highlights and implement new strategies for blessing your guests with them. Your Bahama Buck's shop may never be the same if you do. We fully expect the Sno Summit to be the highlight of 2024.
We want to thank you for taking time out of your busy schedule to share it with us. If you have any concerns or questions, please call and discuss them with a team member at Bahama Buck's Franchise Corporation. We look forward to having you and your team as our guests and wish you the safest of travels. Get ready to bless our guests in 2024!